Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

This Cookie Policy explains how FursaFlow ("we," "us," or "our") uses cookies and similar technologies on fursaflow.com (the "Platform").

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the Platform to function and cannot be disabled. They include:

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

2.3 Analytics Cookies

These cookies help us understand how visitors use the Platform:

Analytics cookies collect data about how you navigate the Platform and are set only with your explicit consent. Under UK GDPR, analytics cookies are not classified as anonymous — for example, Google Analytics may link session data to a Google account or IP address. You can opt out at any time using the tools in Section 5.3.

2.4 Performance Cookies

These cookies help us monitor and improve Platform performance. The specific cookies in this category depend on which monitoring services are active at the time. We will update this section with named cookies as each service is integrated. Current categories include:

• Page load times and server response monitoring
• Error tracking and debugging (e.g. Sentry, if enabled)
• Feature usage statistics

Performance cookies are only activated with your consent. If you have not accepted performance cookies, we use server-side aggregated metrics only.

3. Third-Party Cookies

Some features on our Platform use cookies set by third-party services:

3.1 Payment Processors

• M-Pesa and other payment gateways may set cookies during transactions
• These are necessary to process secure payments

3.2 Social Media

• Social sharing buttons may set cookies from platforms like Twitter, LinkedIn
• These track which content you share

3.3 CDN and Hosting

• Content delivery networks may set cookies to optimize content delivery
• Cloud hosting providers may use cookies for security and performance

These third-party cookies are governed by the respective third-party privacy policies. We recommend reviewing their policies:

• Google Privacy Policy
• Mixpanel Privacy Policy

4. Cookie Duration

Cookies are categorized by how long they last:

4.1 Session Cookies

These are temporary and are deleted when you close your browser. They're used for essential functions like keeping you logged in during your visit.

4.2 Persistent Cookies

These remain on your device for a set period (from hours to years). They remember your preferences and settings between visits.

5. Managing Cookie Preferences

5.1 Browser Settings

Most browsers allow you to control cookies through settings. You can typically:

• View which cookies are stored
• Delete all cookies
• Delete specific cookies
• Block cookies from specific sites
• Block all third-party cookies
• Delete cookies when you close the browser

5.2 Browser-Specific Instructions

5.3 Opt-Out Tools

You can opt out of analytics cookies:

• Google Analytics Opt-Out
• Mixpanel Opt-Out

6. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals websites you visit that you don't want to be tracked. Currently, there is no industry standard for how websites should respond to DNT signals.

We honor DNT signals by:

• Disabling non-essential analytics cookies
• Not using cookies for advertising purposes
• Limiting data collection to essential functions

7. Mobile Devices

On mobile devices, similar technologies (like mobile identifiers) may be used. You can manage these through your device settings:

• iOS: Settings → Privacy → Tracking
• Android: Settings → Google → Ads → Opt out of Ads Personalization

8. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or for legal reasons. We will notify you of significant changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Displaying a notification on the Platform

We encourage you to review this policy periodically to stay informed about how we use cookies.

9. More Information

For more details about how we handle your personal data, please read our Privacy Policy.

To learn more about cookies in general, visit:

• All About Cookies
• Your Online Choices

10. Contact Us

If you have questions about our use of cookies, please contact us:

11. Cookie Consent

When you first visit FursaFlow, a consent banner is displayed. Non-essential cookies (analytics, performance, and third-party) are only activated after you have explicitly accepted them. Essential cookies (sessionid, csrftoken) are always active as they are required for the Platform to function.

11.1 What We Record

When you give or update your cookie consent, we record:

• The timestamp of your consent
• The version of the Cookie Policy in effect at the time
• Your choices (which categories you accepted or declined)

11.2 Withdrawing Consent

You can withdraw your consent for non-essential cookies at any time by clearing the relevant cookies through your browser settings (see Section 5 for browser-specific instructions).

Withdrawing consent for non-essential cookies will not affect the Platform's core functionality, but some features (such as personalised recommendations) may be less accurate.